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Question 17
17. A was a public school teacher in XYZ Elementary School. She applied for and was
granted several loans on various dates by the Government Service Insurance System
(GSIS) amounting to PHP 147,000.00. In 2020, she retired from the service. She was
subsequently informed by the GSIS that her loan accounts were considered to have
been fully settled after her unpaid loans and interests, amounting to PHP 638,172.59,
were deducted from her retirement benefits. It turned out that GSIS imposed interest
on arrears equivalent to 12% per annum compounded monthly and a penalty
equivalent to 6% per annum compounded monthly on A’s loans, leading to the
increase of her outstanding loan by 432.135% from the original amount. Failing to
obtain a favorable ruling from the GSIS, A went to court, seeking to reduce the
interest on arrears and penalties for being unconscionable. Is A’s argument
meritorious? Reason(s).
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